Return/Refund Policy and Cancellation Policy

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Affiliate

This Return / Refund / Cancellation Policy sets forth the return/refund and cancellation policies for SUPER LUTEIN or IZUMIO products. We are so certain that you will see the value and benefits from using Naturally Plus products that we are happy to offer a 30-day, risk-free trial. If you are not completely satisfied with your first order of Naturally Plus products, simply return the unused portion within 30 days from the registration date for a full refund of the product price. Subsequent Base Center product orders do not apply. Simply call the company to obtain a Return Authorization Number (RAID) and pay your own shipping and Naturally Plus will issue you a full refund for the cost of the product.

Affiliates may return literature, sales aids and wholesale products purchased from NPUSA within 180 days from the date of purchase if in resalable condition, and may obtain a 100% of the product purchase price refund. Shipping and handling charges are not refundable. Shipping costs for returned items shall be borne by Affiliates. Refund payments will be made within thirty days of actual receipt of returned items. Prior to returning refundable items Affiliates must contact NPUSA and obtain a valid Return Authorization Number (RAID) pertaining to any products to be returned. Sales materials and services delivered over the Internet, or by other digital methods are not capable of being returned to NPUSA and are not subject to refund. NPUSA will honor refund requirements at variance with this paragraph as specified by state or federal law.

Please note that if an Affiliate decides to return products that would affect his/her qualification for any commission, including commissions previously paid, a commission adjustment will be made, and the refund for the returned product will be made to the extent possible by offsetting pending commissions, including any handling fee involved in the return process and adjustment. If this commission adjustment exceeds pending commission amounts, the Affiliate will be required to return the commission adjustment amount within 30 days after receiving such notification.

Any return of products will result in the cancelation of the membership as an Affiliate with NPUSA. Affiliates who have resigned (cancelled his/her membership) may re-apply to become an Affiliate with Naturally Plus after 6 months. A purchase made with a credit card: a refund will be issued to the original account. Please note delivery fees are not refundable once the order has shipped. Items returned to NPUSA must be in good and resalable condition.

In order to cancel an order email or call Customer Service at info@npusainc.com or 1-800-378-0321. In order to cancel your membership, please email or call Customer Service at info@npusainc.com or 1-800-378-0321.

Preferred Customer

This Return / Refund / Cancellation Policy sets forth the return/refund and cancellation policies for SUPER LUTEIN or IZUMIO products. We are so certain that you will see the value and benefits from using Naturally Plus products that we are happy to offer a 30-day, risk-free trial. If you are not completely satisfied with your first order of Naturally Plus products, simply return the unused portion within 30 days from the registration date for a full refund of the product price. Simply call the company to obtain a Return Authorization Number (RAID) and pay your own shipping and Naturally Plus will issue you a full refund for the cost of the product.

Preferred Customers may return products purchased from NPUSA within 30 days from the date of purchase if in resalable condition, and may obtain a 100% of the product purchase price refund. Shipping and handling charges are not refundable. Shipping costs for returned items shall be borne by Preferred Customers. Refund payments will be made within thirty days of actual receipt of returned items. Prior to returning refundable items Preferred Customers must contact NPUSA and obtain a valid Return Authorization Number (RAID) pertaining to any products to be returned. Sales materials and services delivered over the Internet, or by other digital methods are not capable of being returned to NPUSA and are not subject to refund. NPUSA will honor refund requirements at variance with this paragraph as specified by state or federal law.

Preferred Customers who have resigned (cancelled his/her membership) may re-apply to become a Preferred Customer with Naturally Plus after 6 months. A purchase made with a credit card: a refund will be issued to the original account. Please note delivery fees are not refundable once the order has shipped. Items returned to NPUSA must be in good and resalable condition.

In order to cancel an order email or call Customer Service at info@npusainc.com or 1-800-378-0321. In order to cancel your membership, please email or call Customer info@npusainc.com or 1-800-378-0321.

Retail Customer

This Return / Refund / Cancellation Policy sets forth the return/refund and cancellation policies for SUPER LUTEIN or IZUMIO products. We are so certain that you will see the value and benefits from using Naturally Plus products that we are happy to offer a 30-day, risk-free trial. If you are not completely satisfied with your first order of Naturally Plus products, simply return the unused portion within 30 days from the initial purchase date for a full refund of the product price. Simply call the company to obtain a Return Authorization Number (RAID) and pay your own shipping and Naturally Plus will issue you a full refund for the cost of the product.

Retail Customers may return products purchased from NPUSA within 30 days from the date of purchase if in resalable condition, and may obtain a 100% of the product purchase price refund. Shipping and handling charges are not refundable. Shipping costs for returned items shall be borne by Retail Customers. Refund payments will be made within thirty days of actual receipt of returned items. Prior to returning refundable items Retail Customers must contact NPUSA and obtain a valid Return Authorization Number (RAID) pertaining to any products to be returned. Sales materials and services delivered over the Internet, or by other digital methods are not capable of being returned to NPUSA and are not subject to refund. NPUSA will honor refund requirements at variance with this paragraph as specified by state or federal law.

A purchase made with a credit card: a refund will be issued to the original account. Please note delivery fees are not refundable once the order has shipped. Items returned to NPUSA must be in good and resalable condition.

In order to cancel an order email or call Customer Service at info@npusainc.com or 1-800-378-0321. In order to cancel your membership, please email or call Customer Service at info@npusainc.com or 1-800-378-0321.