AURAGE - FAQ

AURAGE

Q. Who would be recommended to use this product?

A. Although AURAGE is targeted for people in their 30’s who are concerned with signs of ageing, it can be used by both men and women. It is not recommended for infants or young children.

Q. Can this skincare series be used throughout the year, regardless of season?

A. The AURAGE skincare series can be used throughout the year regardless of season. You can adjust the product amount used to suit the season. For example, you can use the products in smaller amounts in summer for a refreshing feel. In winter, you can apply the products more generously for increased hydration.

Q. Which skin type(s) is the AURAGE series suitable for?

A. Products in the AURAGE series are suitable for all skin types. The quality of our skin changes depending on factors such as age, health, the living environment, the weather, and so on. Please adjust the amount of products used according to your current skincare needs.

Q. Can men use AURAGE products too?

A. Yes, men can also use AURAGE products.

Q. As CLEANSING PLUS is a “make-up remover and cleanser”, does it require me to wash my face twice?

A. There is no need to wash your face twice as the product is designed to "remove make-up and cleanse" in just one wash. However, if you would like to use foamy face wash, there is no problem with washing your face twice. Using the complete series will enhance your experience. We would recommend that you use all the products together.

Q. Can AURAGE products be used with products from other companies/brands?

A. There are no known problems when using AURAGE products together with other products. However, products from the same line are usually designed to complement one another so as to bring about the most effective results when used together. Therefore, it is recommended to use the whole AURAGE series together while having a good understanding of its concept, as well as the functions and design of each product.

Q. Where are the berries from?

A. Amongst the five types of berries contained in the formula, the cloudberry, crowberry and lingonberry are mainly grown in Finland; while the blackberry is from France and bilberry is from Europe. However, the sources of the ingredients used may vary due to factors such as poor harvest and so on.

Q. Can I transfer the product to a separate container?

A. Please do not transfer the product to a separate container as this might lead to unexpected growth of bacteria in the product and causing deterioration of product quality.

Q. What is the shelf life of the contents?

A. Unopened, the products have a shelf life of 3 years. However, please do not store products in places with extremely high or low temperatures, or expose them to direct sunlight.

Once opened, use up the products as soon as possible. The quality of cosmetics can only be maintained by storing and using them properly. Make sure to close the covers securely after use. Similarly, please do not store products in places with extremely high or low temperatures, or expose them to direct sunlight.

Q. Can infants or young children use AURAGE products?

A. As the AURAGE skincare series is developed for those who are in their late 30s and above, it is not recommended for use by infants or young children.

【 Before Using 】

  • For people with poor skin condition or have had experienced allergic reactions, as well as first-time users of our products, we recommend that you start with a simple patch test.
  • You may wish to apply a small amount of the product on your arm.

【 If Skin Irritation Occurs 】

Please stop using the product immediately should skin irritation occur. Continued use of the product could aggravate the symptoms, please consult a dermatologist if you have any concerns.